Privacy Policy for smallfieldautos.co.uk
Effective Date: 1/2/2025
Last Updated: 1/2/2025
1. Introduction
Welcome to smallfieldautos.co.uk (“we”, “our”, “us”). We are committed to protecting and respecting your privacy in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
We may collect and process the following types of personal data:
- Identity Data: Name, surname, and contact details (email, phone number).
- Payment Data: Billing details and payment transaction information (we do not store full payment card details).
- Technical Data: IP address, browser type, and version, time zone setting, operating system, and platform.
- Usage Data: Information about how you use our website and services.
- Marketing and Communications Data: Preferences for receiving marketing from us.
3. How We Collect Your Information
We collect information in the following ways:
- Directly from you when you fill out forms, make a booking, or contact us.
- Automatically through cookies and similar tracking technologies when you use our website.
- From third-party service providers such as payment processors.
4. How We Use Your Information
We use your personal data for the following purposes:
- To provide and manage our car wash services.
- To process payments and bookings.
- To improve our website and customer experience.
- To send you updates, offers, and promotions (if you have opted in).
- To comply with legal obligations.
5. Legal Basis for Processing Your Data
We process your data based on the following legal grounds:
- Contractual necessity: When processing is necessary to provide our services.
- Legal obligation: When required to comply with laws and regulations.
- Legitimate interests: For improving our services and marketing (where applicable).
- Consent: When you have given explicit permission for marketing communications.
6. How We Share Your Information
We do not sell or rent your personal data. We may share it with:
- Service providers: Payment processors, IT support.
- Legal authorities: If required by law or to protect our legal rights.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements.
8. Your Rights Under UK GDPR
Under the UK GDPR, you have the following rights:
- Access: Request a copy of your data.
- Rectification: Request correction of inaccurate data.
- Erasure: Request deletion of your data (subject to legal exceptions).
- Restriction: Request to limit processing of your data.
- Data portability: Request a transfer of your data.
- Objection: Object to processing, including direct marketing.
- Withdraw consent: If processing is based on consent, you may withdraw it at any time.
To exercise any of these rights, please contact us at info@smallfieldautos.co.uk.
9. Cookies and Tracking Technologies
We use cookies to enhance your experience on our website. For more details, please refer to our Cookie Policy
10. Security Measures
We implement security measures to protect your personal data from unauthorised access, alteration, or loss. However, no online transmission is completely secure, so we encourage you to take precautions when sharing information.
11. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to read their policies before sharing personal data.
12. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.
13. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Smallfield Autos
The Workshops
Dels Yard
Plough Road
Smallfield
Horley
Surrey
RH6 9JN
info@smallfieldautos.co.uk